I’m having a fight with an on-line company called Zazzle and spending inordinate amounts of time on it. Either I’m crazy or they are. I ordered the above mug for my Arrowhead retreat next weekend and fourteen mugs arrived but not in the size I ordered. They were 8 ounce mugs and I had ordered 11 ounce mugs like the ones I had for the
I once wrote and published an essay about the trauma of packaging up and returning a jacket to J.Crew . Somehow I believed I’d look like one of the J.Crew catalog models wearing this jacket but instead I looked like a large beige box.
To Do: write for 5 minutes about trying to return something. It’s lovely when you can turn abject frustration into an essay – or a blog post.

Everyone needs this story--and the chance to write their own! Thanks Barbara--and have a wonderful retreat weekend, with or without mugs!
Posted by: Sharon Bray | November 02, 2009 at 06:38 AM
Just yesterday I called a store to find out if they'd received a new something I was looking for. I even told them specifically where it was located in the store (as each month the new shipment is put in this specific place). 4 people, 1 disconnect and 11 minutes later, I'm asked if I've purchased said item in that store before. Seriously. I feel your frustrations Barbara and hope it gets taken care of quickly!
Posted by: Jo | November 02, 2009 at 08:18 AM
What I like particularly is the j crew jacket episode: I ordered a cool knit skirt and matching sweater set from Land's End; thought it would be perfect for travel. Tried it on and husband Cy said, "You going to join the Amish community?" Could not have looked more drab. I HATE returning things by mail, but I would not have backed down on those mugs from Zazzle!
Posted by: Carol Perkins | November 02, 2009 at 09:07 AM
hahahahahaha!
Posted by: Denise Emanuel Clemen | November 02, 2009 at 11:55 AM
Sharon - I'm going to use that poem - Autobiography in 5 Chapters that I found on your website. It's wonderful. Thank you!
Jo - I think Zazzle is now trying to hide from me.
Carol - I can just hear Cy's tone of voice when he said that!
Denise - Yes, one of those crazed moments when you think if I just write about this maybe I'll find some humor. Thanks for the haha's
Posted by: Barbara | November 02, 2009 at 12:06 PM
O.K. now I get to tell my return story. I ordered a kimono from some International Bazaar type catalog. When I opened the package, all the smells of sewage running down the street where the kimono wafted out at me. I want the experience of being in another world, not the stench of it So I called the company and lo and behold, they admitted that there had been a problem with it, something about shipping it with a crate of fish on ice. So I got my money back -- this is no fish tale. Olfactorality, Loren
Posted by: Loren Stephens | November 04, 2009 at 11:34 AM
I've been dying to blog about the fact that my favorite bathroom tissue (euphemism for toilet paper) has recently been made about a 1/2" narrower. I don't know why it bugs me as much as it does, but it does. Does this mean my life is as sad as I think it is?
Posted by: Susan Bearman | November 13, 2009 at 01:51 PM
Oh..?what an amazing experience?...Well, Happy retreat!...yeah,it's the retreat which is important...not the mugs!Goodluck,with or without mugs!
Posted by: Nursing pajamas | April 26, 2010 at 02:02 AM
April i love all your pictures but the one i love the most is the sencod to last! i better be getting one too when you order them. i hope i get to see you througout the rest of the years never will i forget you. We been through a lot & our school years together is coming to an end! Love you lots(:
Posted by: Andrea | June 25, 2012 at 10:21 AM
these pics are absolutely goguoers this is my middle son Brent and my sons fiance Heather they are so extremly happy and they are both awesome kids I am very please with these protraitss and would love to book a session with you for all 3 of boys
Posted by: Hainz | June 25, 2012 at 11:48 AM