I’m having a fight with an on-line company called Zazzle and spending inordinate amounts of time on it. Either I’m crazy or they are. I ordered the above mug for my Arrowhead retreat next weekend and fourteen mugs arrived but not in the size I ordered. They were 8 ounce mugs and I had ordered 11 ounce mugs like the ones I had for the
I once wrote and published an essay about the trauma of packaging up and returning a jacket to J.Crew . Somehow I believed I’d look like one of the J.Crew catalog models wearing this jacket but instead I looked like a large beige box.
To Do: write for 5 minutes about trying to return something. It’s lovely when you can turn abject frustration into an essay – or a blog post.